About the Council



Our priorities are delivered by our people – whether that’s directly, through managed contracts, or through cross-organisational teams.

Suffolk County Council is proud to be an employer of choice. We offer a fantastic working environment, great flexible working options and many benefits, as well as the opportunity to improve the lives of Suffolk residents.

Our values

Our values are at the heart of everything we do. They underpin our approach to performance, reward, and wellbeing. They define the relationship between the council and our people.

We aspire

The WE ASPIRE values set behavioural standards which reflect the quality work that we do every day. It clarifies the behaviours the council expects from everyone, regardless of who they are, what their role or grade is or where they work. This also extends to our employees who volunteer within the Council, chosen charity and or wider community.

The WE ASPIRE values were refreshed and reviewed based on the feedback and input from the employees at Suffolk County Council – it has not been shaped by a management committee. They define us and help make us outstanding at what we do.

Our Customer Commitment sits alongside and reinforces these standards further by setting out our strong commitment to serving our customers.


Our WE ASPIRE values are:

  • Wellbeing: We look after ourselves, each other and the planet
  • Equality: Respecting, valuing, embracing, and celebrating everyone’s unique differences
  • Achieve: We are the best we can be
  • Support: We work as one team
  • Pride: We are passionate about making a positive different to the people and place of Suffolk
  • Innovate: We believe in making every penny count, every minute matter and reducing environmental impact
  • Respect: We give and earn respect
  • Empower: We empower, encourage, and motivate

Our Vision

Over the next four years, the focus for the county council, and arguably for everyone across the UK and beyond, is the social and economic recovery from the COVID-19 pandemic. The county council, working with partner organisations, will lead that recovery for Suffolk. To do that, we will have a clear focus on the policy priorities set out in our four ‘pillars’, namely the health and wellbeing of all people in Suffolk, our local economy, our environment, and value for money in all that we do. The recovery will take time. We will use our ambition for Suffolk to drive projects and services which deliver now, are fit for the longer-term, and promote growth that benefits individuals and communities in Suffolk while balancing our economic, social and environmental aspirations. Suffolk will lead, influence and engage in activity across the ‘Suffolk system’ and will deploy our resources and capacity with partners to tackle those ‘wicked issues’ where no one organisation can deliver a solution on their own. These system-wide challenges include:

Tackling the inequalities that exist in Suffolk and have been exacerbated by COVID-19.

  • Bringing together our health and care system and building on learning and good work carried out in response to the pandemic.
  • Addressing the mental health challenges we face in Suffolk and supporting residents as we adjust to a new normal.
  • Ensuring that major infrastructure projects in Suffolk deliver for our communities as well as our economy.

Suffolk has a great deal to offer as a contributor to the national economy, but we must ensure that all of Suffolk’s people benefit from that contribution. In 2022 – 2026, our objectives will be:

  • To promote and support the health and wellbeing of all people in Suffolk.
  • To strengthen our local economy.
  • To protect and enhance our environment.
  • To provide value for money for the Suffolk taxpayer.